Resolving Managed Care Pended Payment Transactions

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In this module, you will learn how to select Managed Care Payment (MC) transactions for resolution, resolve errors in MC transactions, and release transaction(s) for reprocessing after a transaction is forced or denied. You will also learn how to perform actions such as deny/deny all and force/force all transactions from the Pended Payment Transaction List and modify the pended payment transaction list.

Approving Mass Resolve Batches

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In this module, you will learn how to approve Mass Resolve batch results. You will also learn how to approve a single claim from a batch.

Reviewing and Submitting Mass Resolve Results

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In this module, you will learn how to view the status of a Mass Resolve batch after Job validation. You will also learn how to review the claims associated to the batch and how to submit the batch to the supervisor for approval.

Rejecting a Mass Resolve Batch

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In this module, you will learn how to reject a Mass Resolve batch before validation. You will also learn how to reject a Mass Resolve batch post validation.