Contact

Contact Utah Medicaid
Call Information
CALL

In the Salt Lake City area, call: (801) 538-6155

In Utah, Idaho, Wyoming, Colorado, New Mexico, Arizona, and Nevada, call: toll-free 1-800-662-9651

From other states, call: 1-801-538-6155

Medicaid Customer Service staff is available to take your calls Monday through Friday, 8:00 a.m. - 5:00 p.m. (Thursday hours are 11:00 a.m. - 5:00 p.m.)

Closed on all state and federal holidays.

If you are a veteran and have questions related to Medicaid, you may contact the agency’s Veteran’s Coordinator, Blake Anderson, at (801) 538-9925.

For web site issues or questions email MedicaidOps@utah.gov.

For member concerns or complaints, contact the Division of Medicaid and Health Financing Constituent Services Representative: (801) 538-6417 or 1-877-291-5583 or email randapickle@utah.gov

To request hard copies of official Medicaid materials, please email MedicaidOps@utah.gov.

fax information
FAX
(801) 538-6805
mailing information
MAIL
Utah Department of Health
Division of Medicaid and Health Financing
P.O. Box 143106
Salt Lake City, UT 84114-3106

The Utah Department of Health is located at 288 North 1460 West, Salt Lake City, Utah in the Martha S. Hughes Cannon Building. Please note this is a "secure building", and the public may not enter secured areas unless accompanied by an employee.

Contact the Department of Workforce Services (DWS) about your Medicaid eligibility
calling information
CALL

Salt Lake Area Phone: (801) 526-0950

Toll-Free Phone: 1-866-435-7414

For complaints regarding your application and/or eligibility, contact DWS Customer Relations: (801) 538-4390 or 1-800-331-4341 or email DWS_Constituent_Services@utah.gov

online contact information
ONLINE

Find and visit a DWS Eligibility Office near you.

fax information
FAX Paperwork

Salt Lake Area Fax: (801) 526-9500

Toll-Free Fax: 1-877-313-4717

mailing information
MAIL Paperwork
Imaging Operations
P.O. Box 143245
Salt Lake City, UT 84114-3245
Contact the Department of Workforce Services about your Medical Spenddowns, PCN and CHIP Premiums
calling information
CALL

Salt Lake Area Phone: (801) 526-0950, Option 5

Toll-Free Phone: 1-866-435-7414, Option 5

mailing information
MAIL Payments
Business Office
P.O. Box 143250
Salt Lake City, UT 84114-3250
online contact information
ONLINE Payments
My Case

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