Submitting a Prior Authorization Request
New Choices Waiver – Disenrollment Request for a Provider
Explain How to process an New Choices Waiver for Initial Enrollment for a State user
New Choices Waiver – Processing a Disenrollment Request by a State User
Explain How to generate a Freedom for Providers For a New Choices Waiver
Modifying a Prior Authorization Request: Overview
In this module, you will learn about the process of modifying a PA request by the State user. This module will also describe the high-level steps of modifying a PA request.
Managing a PM Correspondence Manual Request as a State User
? In this module, you will learn how to manage a Predictive Modeling correspondence manual request
Create and Update Activities and View Attached Documentation
In this module, you will learn how to create an activity related to a service request.
Member Services-Siebel: Administration 2
This module continues our in-depth look at managing administrative functions in the Member Services-Siebel system.
Checking the Status and Modifying an Existing Request for a Complaint on Behalf of a Provider by a State User
How to check status and modify Complaint Request
Starting a Request for a Complaint and Entering Details on Behalf of a Provider
In this module you will learn how:
Start and Enter Details to file a complaint
View Update a Complaint
View and Upload document
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