Processing a Disenrollment for a Provider

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Explain How to perform a functional assessment of the applicant so that the application can be processed further according to the needs of the applicant.

Entering an Application for the Aging Waiver Program

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? Identify and operate an application for an Aging Waiver
? Identify and operate the enter details section
? Identify and operate Select Provider section
? Identify and operate the View/Upload documents section
? Submit an application for an Aging Waiver

Performing Prior Authorization Inquiries

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Performing PA Inquiries • Explain how to perform an inquiry into PAs using either tracking numbers or query criteria. • Explain how to perform an inquiry into 278 batch auto-rejected PAs using the query criteria.