In this module, you will learn how to assign suspended transactions and transaction sets for review.
Resolving Managed Care Pended Payment Transactions
In this module, you will learn how to select Managed Care Payment (MC) transactions for resolution, resolve errors in MC transactions, and release transaction(s) for reprocessing after a transaction is forced or denied. You will also learn how to perform actions such as deny/deny all and force/force all transactions from the Pended Payment Transaction List and modify the pended payment transaction list.
Assessment: Managing Pended Enrollments
Assessment
Rejecting Transaction in Pended Enrollments
In this module, you will learn how to reject transactions in pended enrollments in MC.
Referring Transactions in Pended Enrollments
In this module, you will learn how to refer transactions in pended enrollments in MC.
Adding Notes to Transaction in Pended Enrollments
In this module, you will learn how to add notes to transactions in pended enrollments in MC.