Provider Account Admin: Managing a Provider Domain (8 minutes)
Managing a PM Correspondence Manual Request as a State User
? In this module, you will learn how to manage a Predictive Modeling correspondence manual request
Referring Managed Care Pended Transactions for Resolution
In this module, you will learn how to assign suspended transactions and transaction sets for review.
Resolving Managed Care Pended Payment Transactions
In this module, you will learn how to select Managed Care Payment (MC) transactions for resolution, resolve errors in MC transactions, and release transaction(s) for reprocessing after a transaction is forced or denied. You will also learn how to perform actions such as deny/deny all and force/force all transactions from the Pended Payment Transaction List and modify the pended payment transaction list.
Assessment: Managing Mass Resolve Tasks
Assessment
Managing Spenddown
In this module, you will learn how to view, add, or modify spenddown information on the header or service line of a claim while resolving it.
Managing Service Line Drug Information
In this module, you will learn how to add, modify, or delete service line drug information for a selected claim when resolving a claim.
Managing Related Causes Information
In this module, you will learn how to add, modify, and delete related causes information when resolving a professional, institutional, or dental claim when resolving a claim.