Upload Documents (4 minutes)
Upload Documents (4 minutes)
Upload Documents (4 minutes)
Upload Documents (4 minutes)
Upload Documents (4 minutes)
Uploading Documents
In this module, you will learn how to upload relevant documents for a new PA request in the system.
Adding Supplemental Information
Adding Supplemental Information
Adjusting Institutional Claim Headers by a State User
In this module, you will learn how to perform adjustment tasks such as replacing and voiding an institutional claim, modifying data for a claim, and uploading the relevant documents as required. You will also learn how to make adjustments to the claim information using the Show menu.
Adjusting Dental Claim Headers by a State User
In this module, you will learn how to perform adjustment tasks such as replacing and voiding a dental claim, modifying data for a dental claim, and uploading the relevant documents as required. You will also learn how to make adjustments to the claim information for a dental claim by using the Show menu.
Starting a Request for a Complaint and Entering Details on Behalf of a Provider
In this module you will learn how:
Start and Enter Details to file a complaint
View Update a Complaint
View and Upload document
Starting a Request for a Complaint and Entering Details for a Member
In this module you will learn how to:
Submit a Complaint Request
Identify why a complaint is being entered
Enter View/Upload documents for a Complaint Request
Checking the Status and Modifying an Existing Request for a Complaint by a Member
In this module you will learn how:
Modify a Complaint
Learn how to modify information identifying why a complaint is entered
View and upload documents
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