Performing Prior Authorization Inquiries

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Performing PA Inquiries • Explain how to perform an inquiry into PAs using either tracking numbers or query criteria. • Explain how to perform an inquiry into 278 batch auto-rejected PAs using the query criteria.

Approving Mass Resolve Batches

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In this module, you will learn how to approve Mass Resolve batch results. You will also learn how to approve a single claim from a batch.

Rejecting a Mass Resolve Batch

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In this module, you will learn how to reject a Mass Resolve batch before validation. You will also learn how to reject a Mass Resolve batch post validation.

Rejecting Mass Adjustment Batch

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In this module, you will learn how to reject claims within a batch. You will also learn how to reject the entire batch.