This module will introduce you to the Member Services-Siebel subsystem.
Assessment: Member Services-Siebel
Assesment: Member Services-Siebel
Create and Update Activities and View Attached Documentation
In this module, you will learn how to create an activity related to a service request.
Member Services-Siebel: Eligibility, Claims and Third Pary Liability (TPL) Information
In this module you will learn how to retrieve individual eligibility and enrollment information as well as how to view facility and provider receivables information, and more.
Adding the Basic Information of an Individual/Sole Proprietor Provider
An in-depth look at managing administratiive functions in the Member Services-Siebel system.
Member Services-Siebel: Administration and Reporting
In this module you will learn how to save a query. Once you have saved a query, you will also learn how to share a predefined query and export the query.
Member Services-Siebel: Administration 2
This module continues our in-depth look at managing administrative functions in the Member Services-Siebel system.
Creating and Managing Service Requests
This module will describe the process of working with Service Requests, including creating, updating, re-assigning, adding notes, relating, and searching for Service Requests.