Help, Questions, Concerns, and Complaints
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- Utah Waivers Home
- Acquired Brain Injury Waiver
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- New Choices Waiver
- Physical Disabilities Waiver
- Technology Dependent Waiver
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- Health Transportation Payment
- Private Caregiver Considerations
- Help, Questions, Concerns, and Complaints
Division of Integrated Healthcare (DIH) Constituent Services Representative
For member concerns or complaints, please contact your health or dental plan, a Health Program Representative (HPR) at 1-866-608-9422, or your waiver case manager. If you cannot resolve your concerns with your health or dental plan, an HPR, or your waiver case manager, contact Medicaid’s Constituent Services Representative.
Call: (801) 538-6417 or toll-free 1-877-291-5583
Contact information for waivers operated by DIH
New Choices Waiver
Phone: 801-538-6155, option 6 or Toll Free 800-662-9651, option 6
Email: [email protected]
Fax: 801-323-1586
Medically Complex Children’s Waiver
Phone: 801-538-6155, option 5 or Toll Free 800-662-9651, option 5
Email: [email protected]
Fax: 801-323-1593
Technology Dependent Waiver
Phone: 801-538-6155, option 5 or Toll Free 800-662-9651, option 5
Email: [email protected]
Fax: 801-323-1593
(Phones are staffed 9:00am-12:00pm Monday, Wednesday, Thursday, and Friday. After these hours, there is the option to leave a voicemail which will be returned within a few business days)
Division for People with Disabilities (DSPD) Constituent Services
For concerns or complaints about DSPD services, requests to change your support coordinator or other concerns or complaints in relation to DSPD services, please contact your support coordinator. If you cannot resolve your concerns through your support coordinator or you do not have a support coordinator, contact DSPD’s Constituent Services Representative.
Call: 801-538-4091
Email: [email protected]
Contact information for waivers operated by DSPD
Community Supports Waiver
Community Transitions Waiver
Physical Disabilities Waiver
Acquired Brain Injury Waiver
Limited Supports Waiver
Phone: (801) 538-4200
Email: [email protected]
Division of Aging and Adult Services (DAAS) Constituent Services Representative
For member concerns or complaints, please contact your health or dental plan, a Health Program Representative (HPR) at 1-866-608-9422, or your waiver case manager. If you cannot resolve your concerns with your health or dental plan, an HPR, or your waiver case manager, contact Medicaid’s Constituent Services Representative.
Call: (801) 538-6417 or toll-free 1-877-291-5583
Aging Waiver
Phone: (801) 538-3910
Email: [email protected]
Helpful Links
Contact Services for People with Disabilities (DSPD)