Managed Care
Managed Care Plans (MCPs) provide medical, dental and behavioral health services to eligible Medicaid and CHIP members. MCPs will be monitored via performance and quality measures to deliver quality of care by managing medical assistance programs and benefits.
For additional information on any of the Managed Care plans, please contact a Health Program Representative at 1-866-608-9422.
Medicaid Managed Care Plans
Members who live in Utah, Salt Lake, Davis, Weber, Box Elder, Cache, Iron, Morgan, Rich, Summit, Tooele, Wasatch, or Washington County, must choose a health plan. Members who live in any other county in Utah have the option of selecting a health plan or using the Fee for Service Network. The State of Utah currently has four managed care health plans/ACOs:
Managed Care Health Plans
Managed Care Health Plans | |
Health Choice Utah: 1-877-358-8797 | Healthy U: |
Molina Healthcare: | SelectHealth Community Care: |
The following members have dental benefits and must choose a dental plan:
- Pregnant Women
- Medicaid members who are eligible for Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) benefits
The State of Utah currently has two managed care dental plans statewide:
Managed Care Dental Plans
Medicaid Dental Plans | |
MCNA www.MCNAUT.net | Premier Access |
Members who are on the following Medicaid programs will receive dental benefits through fee for service Medicaid and are not required to be enrolled in a dental plan:
- Foster Care Medicaid
- Nursing Home Medicaid
- Refugee Medicaid
- Targeted Adult Medicaid (TAM) members who are age 19 and 20
- Adult Expansion Medicaid members who are age 19 and 20
For more information about Medicaid dental plans and coverage, click here.
The following Medicaid members will receive dental benefits through the University of Utah School of Dentistry and their network of providers:
- Targeted Adult Medicaid (TAM) members who are receiving treatment in a Substance Use Disorder Treatment Program (age 21 and older)
- Adults, 21 and older, who are on Medicaid because of a disability or blindness
- Adults, age 65 and older, eligible for Traditional Medicaid
For appointments or information, contact the University of Utah Dental Medicaid Call Center at: 801-587-7174.
UUSOD University of Utah School of Detistry Network of Providers to see the Medicaid Dental Provider Directory for the University of Utah School of Dentistry (UUSOD). |
For more information about Medicaid dental plans and coverage, click here.
Dental care is a covered service for eligible Medicaid members who are pregnant, disabled, blind, age 65 or older, eligible for Targeted Adult Medicaid and are receiving treatment in a Substance Use Disorder Treatment Program, or qualify for Early Periodic Screening, Diagnostic and Treatment (EPSDT).
Click here, to find a provider or dental plan.
Note: The information below does not apply to Medicaid members who have Adult Expansion Medicaid coverage and live in Davis, Salt Lake, Utah, Washington, and Weber counties. Information about coverage for these members is in the section below titled “Utah Medicaid Integrated Care (UMIC).”
Medicaid members enrolled in a Medicaid Prepaid Mental Health Plan (PMHP) must get inpatient and outpatient mental health services through their plan.
In most areas of the state covered by the PMHP, Medicaid members must also obtain outpatient substance use disorder (SUD) services through the PMHP.
Medicaid members are enrolled with the PMHP contractor serving in the county where they live.
Medicaid members living in Box Elder, Cache, or Rich County are not enrolled in the PMHP for outpatient SUD services. They are enrolled in the Medicaid Fee for Service Network and can get outpatient SUD services from any Medicaid provider, including the Bear River Health Department.
Medicaid members living in Wasatch County are not enrolled in a PMHP. They are enrolled in the Medicaid Fee for Service Network and can get mental health and SUD services from any Medicaid provider, including the Wasatch County Family Clinic.
View the PMHP County Chart to find the PMHP available in each county.
Historically, Utah Medicaid provided managed care through Accountable Care Organizations (ACO) and PMHP County Chart opens in a new tab Prepaid Mental Health Plans (PMHP). The ACOs managed physical health benefits and the PMHPs managed behavioral health benefits that include both mental health and substance use disorders.
Effective January 1, 2020, the Utah Medicaid Integrated Care (UMIC) program will manage physical and behavioral benefits through integrated managed care plans in five counties.
Who will be in the Utah Medicaid Integrated Care plans?
Senate Bill 96 (2018 General Session)Will Targeted Adult Medicaid (TAM) members be enrolled in managed care? opens in a new tab established Medicaid’s adult expansion allowing individuals up to 138% federal poverty level (FPL) to be eligible for Medicaid benefits. This limited expansion is called Adult Expansion Medicaid. Adult Expansion Medicaid members in Davis, Salt Lake, Utah, Washington, and Weber counties will be required to enroll in a UMIC plan.
Will Targeted Adult Medicaid (TAM) members be enrolled in managed care?
Not at this time. TAM members will continue to receive benefits through the Medicaid Fee for Service Network for now.
Why have Utah Medicaid Integrated Care plans?
According to national data, integrating physical health, mental health, and substance use disorder services, produces the best outcomes and proves the most effective approach to caring for people with multiple health care needs. Medicaid created integrated care plans in order to get the best health outcomes for members while managing the cost of services.
Where will the Utah Medicaid Integrated Care plans operate?
Davis, Salt Lake, Utah, Washington, and Weber counties will be the only counties that have UMIC plans. UMIC plans will only include Adult Expansion Medicaid members.
Managed Care Health Plans
Integrated Medicaid Managed Care Health Plans | ||||
County | Integrated Health Choice 1-877-358-8797 | Integrated Healthy U | Integrated Molina | Integrated SelectHealth |
Website | ||||
Davis | ● | ● | ● | ● |
Salt Lake | ● | ● | ● | ● |
Utah | ● | ● | ● | ● |
Washington | ● | NO | ● | ● |
Weber | ● | ● | ● | ● |
The HOME program is a managed care program for individuals with developmental disabilities. Services will be provided through the HOME clinic.
- HOME provides both medical and behavioral health services through a medical home model of care.
- Members may need to change their current providers and use the providers available through the HOME program’s provider network.
- Members will be assigned a case manger to assist with coordination of services.
Additional information to note:
- There may be a waiting list to enroll in the HOME program.
- For information on primary care providers, call toll-free 1-800-824-2073.
- For information on specialists, visit the following website: https://healthcare.utah.edu/uni/programs/home
Members eligible for CHIP opens in a new tab are required to enroll in a CHIP managed care health plan. The plan covers physical health and behavioral health benefits. Members will also enroll in a CHIP dental plan for dental benefits. Visit the CHIP website opens in a new tab to learn more. The State of Utah currently has two CHIP managed care health plans and one CHIP dental plan.
CHIP Managed Care Health Plans
CHIP Managed Care Health Plans | |
Molina Healthcare | SelectHealth Community Care: |
CHIP Managed Care Dental Plan
CHIP Managed Care Dental Plan | |
Premier Access |
ACO
- SFY24- Health Choice ACO Contract opens in a new tab
- SFY24- Healthy U ACO Contract opens in a new tab
- SFY24- Molina ACO Contract opens in a new tab
- SFY24- SelectHealth ACO Contract opens in a new tab
CHIP
CHIP Dental
State CHIP
State CHIP Dental
Medicaid Dental
- SFY24-MCNA Dental Medicaid Dental Contract opens in a new tab
- SFY24- Premier Access Medicaid Dental Contract opens in a new tab
HOME
PMHP
- SFY23-PMHP-Bear River Contract opens in a new tab
- SFY23-PMHP-CUCC Contract opens in a new tab
- SFY23-PMHP-Davis Behavioral Contract opens in a new tab
- SFY23-PMHP-Four Corners Contract opens in a new tab
- SFY23-PMHP-Healthy U Contract opens in a new tab
- SFY23-PMHP-NCC Contract opens in a new tab
- SFY23-PMHP-SL County Contract opens in a new tab
- SFY23-PMHP-Southwest Contract opens in a new tab
- SFY23-PMHP-United Behavioral Contract opens in a new tab
- SFY23-PMHP-Wasatch Contract opens in a new tab
- SFY23-PMHP-Weber Contract opens in a new tab
UMIC
MLR Audited Reports
SFY2021 ACO
- Health Choice ACO Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Healthy U ACO Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- SelectHealth ACO Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Health Choice ACO SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Healthy U ACO SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Molina ACO SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Healthy U ACO UMIC SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- SelectHealth ACO UMIC SFY 2021 MLR Examination Final Report.pdf opens in a new tab
SFY 2021 CHIP
SFY 2021 PMHP
- Bear River Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Central Utah Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Four Corners Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Healthy U Behavioral Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Northeastern Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Southwest Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Weber Expansion SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Davis SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Salt Lake County Behavioral Health SFY 2021 MLR Examination Final Report.pdf opens in a new tab
- Wasatch SFY 2021 MLR Examination Final Report.pdf opens in a new tab
SFY2020 ACO
- Health Choice ACO Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Healthy U ACO Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- SelectHealth ACO Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Health Choice ACO SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Healthy U ACO SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Molina ACO SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- SelectHealth ACO SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Health Choice ACO UMIC SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Healthy U ACO UMIC SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- SelectHealth ACO UMIC SFY 2020 MLR Examination Final Report.pdf opens in a new tab
SFY 2020 CHIP
- Molina CHIP SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- SelectHealth CHIP SFY 2020 MLR Examination Final Report.pdf opens in a new tab
SFY 2020 PMHP
- Bear River Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Central Utah Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Four Corners Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Healthy U Behavioral Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Northeastern Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Southwest Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Valley Behavioral Health Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Weber Expansion SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Bear River SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Central Utah SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Davis SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Four Corners SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Northeastern SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Salt Lake County Behavioral Health SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Southwest SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Valley Behavioral Health SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Wasatch SFY 2020 MLR Examination Final Report.pdf opens in a new tab
- Weber SFY 2020 MLR Examination Final Report.pdf opens in a new tab
SFY2019 ACO
- Health Choice ACO SFY 2019 MLR Examination Final Report.pdf opens in a new tab
- Healthy U ACO SFY 2019 MLR Examination Final Report.pdf opens in a new tab
- Molina ACO SFY 2019 MLR Examination Final Report.pdf opens in a new tab
- SelectHealth ACO SFY 2019 MLR Examination Final Report.pdf opens in a new tab
SFY2019 CHIP
Medicaid Managed Care Program Annual Report (MCPAR)
SFY2023 MCPAR Reports
SFY2022 MCPAR Reports
ACO Quality Measures opens in a new tab
ACO Contract and Rate Setting Resources
Annual EQR Technical Report opens in a new tab
The following material was created prior to the merger between the Utah Department of Health (UDOH) and the Utah Department of Human Services (UDHS). This material is required by federal or state statute to remain on our website.
Managed Care Quality Strategy opens in a new tab
MCE Accreditation Status opens in a new tab
PRISM Access Trainings
- MCO Administrator Manual opens in a new tab
- MCO Access Profile Manual opens in a new tab
- MCO User Access Agreement opens in a new tab
- Creating a Utah ID Account for new MCO Staff opens in a new tab
PRISM FAQs
Managed Care Specific Transaction Companion Guides
- 837D – Encounter Health Care Claim: Dental opens in a new tab
- 837I – Encounter Health Care Claim: Institutional opens in a new tab
- 837P – Encounter Health Care Claim: Professional opens in a new tab
- 820 – Payroll Deducted and Other Group Premium Payment opens in a new tab
- 834 – Benefit Enrollment and Maintenance opens in a new tab
- 270/271 – Eligibility Benefit Inquiry and Response