Health Program Representatives

Health Program Representatives (HPRs) will help you understand your Medicaid benefits.  HPRs provide education so you can learn about your Medicaid benefits and provider options.

If you live in Utah, Salt Lake, Davis, Weber, Box Elder, Cache, Iron, Morgan, Rich, Summit, Tooele, Wasatch, or Washington Counties, you must choose a health plan for your medical care.

If you live in any other county in Utah, you may have a choice of selecting a health plan or using the Fee for Service Network.  An HPR will help you choose a health plan or network that will work best for you.

HPRs are NOT eligibility workers and cannot help with eligibility questions or concerns.  If you have questions about your eligibility, please call the Department of Workforce Services (DWS) at 1-866-435-7414.  

To contact an HPR, please call 1-866-608-9422.