Provider Training
Utah Medicaid Invites You to Attend the 2023 Medicaid Statewide Provider Training
Utah Medicaid will be offering the 2023 Statewide Provider Training in an online live webinar format. This year we are hosting a variety of trainings covering specific topics. Providers can sign up to attend multiple trainings. When registering, please provide specific questions you would like addressed during the training. This will assist staff in preparing the slides and obtaining answers ahead of time.
Training Sessions:
- Claims/Billing
- Provider Enrollment
- Pharmacy Program
- Prior Authorization
- Healthcare Policy
- Managed Care & Additional Specialties (i.e., dental, applied behavior analysis, durable medical equipment, behavioral health)
- Utah Office of Inspector General
- Q&A Session
To register for the 2023 training, please complete the Google Form.
The following dates and times are scheduled for the 2023 Medicaid Statewide Provider Training.
Date |
Time |
Training |
Description |
Tuesday, August 15 Thursday, August 31 |
10:00 -11:00 am 1:00 – 2:00 pm |
Claims/ Billing |
How to process claims, electronic data interchange (EDI), corrected claims, billing modifiers, denials, appeals, coordination of benefits, and new updates. |
Wednesday, August 16 Tuesday, August 29 |
10:00 -11:00 am 1:00 – 2:00 pm |
Provider Enrollment |
How to process new enrollments, retro enrollments, end dating an association, and new updates. |
Thursday, August 17 Wednesday, August 30 |
10:00 -11:00 am 1:00 – 2:00 pm |
Pharmacy Program |
Overview of coverage, billing, opioids, retro-drug utilization review (DUR), medication therapy management (MTM) services, pharmacy prior authorization, and new updates. |
Tuesday, August 22
Thursday, September 7 |
1:00 - 2:00 pm 10:00 – 11:00 am |
Prior Authorization |
How to submit a prior authorization, requirements, resources, and new updates. |
Wednesday, August 23 Tuesday, September 5 |
1:00 - 2:00 pm 10:00 – 11:00 am |
Healthcare Policy |
Overview of specific and new Medicaid policies. |
Thursday, August 24 Wednesday, September 6 |
1:00 - 2:00 pm 10:00 – 11:00 am |
Managed Care & Additional Specialties (Dental, Applied Behavior Analysis, Durable Medical Equipment, Behavioral Health) |
Overview of the Medicaid managed care plans, including how to process claims. This session will also cover specialty providers. |
Tuesday, September 12 |
10:00 - 11:30 am |
Utah Office of Inspector General |
Overview of the OIG; including: common fraud, waste, and abuse schemes; avoiding improper Medicaid payments; COVID-19 and emerging fraud trends; The False Claims Act; how to report; and provider tips and resources. |
Wednesday, September 13 |
10:00 – 11:00 am |
Questions & Answers |
We will have various subject matter experts on hand to answer provider questions. |
- You may view the Statewide Provider Training 2022 Presentations:
- You may view the Statewide Provider Training 2021 Presentation here.
- You may view the Statewide Provider Training 2020 Presentation here.
The audio recording for the 2022, 2021 and 2020 Statewide Provider Training is available in the Medicaid Trainings link below.
Additional provider trainings, including prerecorded instructional videos and access to all of the PRISM training videos, are available in the links below.