PRISM Support
PRISM Billing and Claims Q&A for Providers
Join us live for PRISM support
We know that there is a learning curve to submitting claims for payment in the new Provider Reimbursement Information System for Medicaid (PRISM). To help provider offices with these changes, we have planned virtual calls so that you can ask questions and get the answers you need.
Monday, April 17 ⋅ 10:00 – 10:30 am
- Join with Google Meet opens in a new tab
- Join by phone: (904) 580-9212 PIN: 157 409 484#
Tuesday, April 18 ⋅ 10:00 – 10:30 am
- Join with Google Meet opens in a new tab
- Join by phone: (904) 580-9212 PIN: 157 409 484#
Wednesday, April 19 ⋅ 10:00 – 10:30 am
- Join with Google Meet opens in a new tab
- Join by phone: (904) 580-9212 PIN: 157 409 484#
Thursday, April 20 ⋅ 10:00 – 10:30 am
- Join with Google Meet opens in a new tab
- Join by phone: (904) 580-9212 PIN: 157 409 484#
Friday, April 21 ⋅ 10:00 – 10:30 am
- Join with Google Meet opens in a new tab
- Join by phone: (904) 580-9212 PIN: 157 409 484#
Since the PRISM launched on April 3, 2023, Medicaid customer service and provider enrollment staff have noticed a pattern of commonly asked questions received through the Medicaid Hotline. These frequently asked questions will be addressed in an upcoming webinar. Please join us for live PRISM support and get the answers you need. The topics include:
- Provider Account Administration
- Security Roles (Profiles)
- Utah ID's
- Medicaid Website Resources
- Document Uploads
- Member Eligibility Lookup
- Q&A (as time allows)
Wednesday, April 12 ⋅ 12:00 – 1:00 pm
Join with Google Meet opens in a new tab
Join by phone: (929) 367-6640 PIN: 170 618 071#
Thursday, April 13 ⋅ 12:00 – 1:00 pm
Join with Google Meet opens in a new tab
Join by phone: (224) 814-1192 PIN: 511 517 723#
Monday, April 17 ⋅ 12:00 – 1:00 pm
Join with Google Meet opens in a new tab
Join by phone: (413) 327-0484 PIN: 375 942 708#
Tuesday, April 18 ⋅ 12:00 – 1:00 pm
Join with Google Meet opens in a new tab
Join by phone: (347) 948-8862 PIN: 184 842 684#