For questions regarding any future PRISM updates, email: email@example.com
For questions regarding the Provider Enrollment component of PRISM, email: firstname.lastname@example.org
To help provider offices with frequently asked questions, as well as billing and claims support, virtual meetings have been scheduled.
Contact Medicaid Customer Service
In the Salt Lake City area, call: (801) 538-6155
In Utah, Idaho, Wyoming, Colorado, New Mexico, Arizona, and Nevada, call: toll-free 1-800-662-9651
From other states, call: 1-801-538-6155
Medicaid Customer Service staff is available to take your calls Monday through Friday, 8:00 a.m. – 5:00 p.m.
(Thursday hours are 11:00 a.m. – 5:00 p.m.)
Closed on all state and federal holidays.