Since the PRISM launched on April 3, 2023, Medicaid customer service and provider enrollment staff have noticed a pattern of commonly asked questions received through the Medicaid Hotline. These frequently asked questions will be addressed in an upcoming webinar. Please join us for live PRISM support and get the answers you need. The topics include:
- Provider Account Administration
- Security Roles (Profiles)
- Utah ID's
- Medicaid Website Resources
- Document Uploads
- Member Eligibility Lookup
- Q&A (as time allows)
Wednesday, April 12 ⋅ 12:00 – 1:00 pm
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Join by phone: (929) 367-6640 PIN: 170 618 071#
Thursday, April 13 ⋅ 12:00 – 1:00 pm
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Join by phone: (224) 814-1192 PIN: 511 517 723#
Monday, April 17 ⋅ 12:00 – 1:00 pm
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Join by phone: (413) 327-0484 PIN: 375 942 708#
Tuesday, April 18 ⋅ 12:00 – 1:00 pm
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Join by phone: (347) 948-8862 PIN: 184 842 684#