In this module, you will learn about the process for an authorized State user to submit a new PA request. In this module, you will also learn the high-level steps of adding a new PA request.
Initiating a New Prior Authorization Request by a Provider: Overview
In this module, you will learn about the process for a provider to submit a new PA request. In this module, you will also learn the high-level steps of adding a new PA request.
Adding Basic Information
In this module, you will learn how to add the basic information of a new PA request in the system.
Starting a Request for a Complaint and Entering Details on Behalf of a Member by a State User
In this module you will learn how:
Access the Check Status Start New Request Page from PRISM
Start and Enter Details to file a complaint
View Update a Complaint
View and Upload document
Starting a Request for an Appeal/Hearing and Entering Details on Behalf of a Member
In this module you will learn how:
Access the check status start new request page from PRISM
Start and Enter Details to file an Appeal Hearing
View Update an Appeal Hearing
View and Upload documents