Viewing Claims Information by a Provider

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In this module, you will learn how to view the claim header and service line information of Professional, Institutional, and Dental claims.

Introduction to Claims Administration

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In this module, you will learn about the key components of the Claims Administration function. The Claims Administration function allows authorized State users to perform tasks that include maintenance of error codes and alternate dispositions, setting up rules to determine the type of claim, managing Early and Periodic Screening, Diagnostics and Treatment (EPSDT) periodicity schedule, and maintaining remittance advice (RA) banner messages.

Manually Generating Correspondence Letters in Claims

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In this module, you will be introduced to the concept of letter of correspondence and their function in Claims. You will also learn about the various tasks that allow generation of correspondence letters and the format of the letters.

Managing a Claims Audit

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In this module you will learn:
The steps involved in the Managing a Claims Audit

Managing Claims

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In this module you will learn:
The steps involved in the Manage Claim process