Become a Medicaid Provider
Starting May 1, 2023, DHHS will begin issuing a new Medicaid card to replace the old Utah Department of Health (UDOH) card for newly enrolled Medicaid members. Each new Medicaid member will get their own card. Existing members will continue to use their old UDOH Medicaid card. Please accept both DHHS and UDOH Medicaid cards. Learn more in the New Medicaid Card FAQ for Providers opens in a new tab.
Creating a Utah ID Account
A provider will have to register with the State of Utah by creating a Utah-ID Account. If you have a Utah-ID and password, simply log in to access the PRISM Portal opens in a new tab. Click here opens in a new tab for more information and instructions if you have not previously created a Utah-ID account.
Starting April 1, 2021, providers will need to go through a multi-factor authentication process to access the PRISM application. Please visit the links below for additional information:
- March 2021 Interim MIB.pdf opens in a new tab
- Multi-Factor Authentication Registration Instructions opens in a new tab
PLEASE NOTE THAT ONLINE APPLICATIONS WILL BE PURGED AFTER 90 DAYS IF NOT COMPLETED AND SUBMITTED.
New Enrollment Application and Track Your Application
To become a Utah Medicaid Provider or to track your application click on the PRISM Portal opens in a new tab.
For assistance on how to enroll as a new Medicaid provider, please refer to the Enrolling as a New Medicaid Provider eLearning courses. These courses describe how to enroll as a new Utah Medicaid Provider depending on the enrollment type.
If you have questions, please call Provider Enrollment at (801) 538-6155, or toll-free 1-800-662-9651 (option 3 then 4) or by email: providerenroll@utah.gov. Do not send protected health information (PHI) to this email address.