In order to be in compliance with HIPAA, we must assure that only authorized individuals have access to this information.  A provider will have to register with the State of Utah by creating a Utah-ID account.  If you are not currently logged in, you will be redirected and prompted to log in.  If you do not currently have a Utah-ID and password, you will be required to create an account before accessing the PRISM Provider Portal.  Do not change your Utah-ID account username after it has been linked to a PRISM Provider Portal account.  This will cause problems with your portal account.

Create an account by following these instructions.


State of Utah Password Guidelines

All passwords are to be treated as sensitive, confidential State of Utah information. Any time a user ID or password is suspected of being compromised, the password must be changed immediately, or a request made that the account be disabled.

Password Construction:

  • Must be at least eight characters in length
  • Must include at least one character from three of the following attributes:
    – Uppercase characters (A-Z)
    – Lowercase characters (a-z)
    – Numeric Characters (0-9)
    – Special Characters (i.e. !, @, #, $, %, ^, &, *, )
  • Must be changed at least every ninety days

Passwords must not include any portion of your name, address, date of birth, Social Security Number, username, nickname, family name, pet name, sports team name or word that appears in a dictionary or any such word spelled backward. When changing a password it is not acceptable to simply add a number to the end of a previously used password. Example {Password88, Password89.} Passwords should never be stored in unsecured places, such as written down on a sticky note or saved unprotected online.  Passwords used for the State of Utah should be different than those used for personal accounts. User IDs and passwords should never be shared with anyone, including supervisors, coworkers, family members, or even technical support staff.

Users can reset passwords following the “Recover Account” link under Forgot Your Password here.