Assessment
Understanding Submission Channels in Claims and Encounters
In this module, you will be introduced to the different transaction submission methods that are supported in Claims and Encounters.
Assessment: Managing Mass Resolve Tasks
Assessment
Approving Mass Resolve Batches
In this module, you will learn how to approve Mass Resolve batch results. You will also learn how to approve a single claim from a batch.
Assessment: Approving Mass Resolve Results
Assessment
Resolving Managed Care Pended Payment Transactions
In this module, you will learn how to select Managed Care Payment (MC) transactions for resolution, resolve errors in MC transactions, and release transaction(s) for reprocessing after a transaction is forced or denied. You will also learn how to perform actions such as deny/deny all and force/force all transactions from the Pended Payment Transaction List and modify the pended payment transaction list.
Entering Selection Criteria for Mass Resolve
In this module, you will learn how to select claims batches for mass resolution by using the search criteria. You will also learn how to create a batch for Mass Resolve and upload batch Excel sheet for resolution.
Rejecting a Mass Resolve Batch
In this module, you will learn how to reject a Mass Resolve batch before validation. You will also learn how to reject a Mass Resolve batch post validation.